Quality versus Price

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You probably know the expression “you get what you pay for”. I would like to tell you about our experience recently where we were asked to quote for a large job.

Because we offer a 100% Money Back Guarantee on all our Commercial Carpet Cleaning as well as our Domestic Carpet Cleaning, we need to be very good at what we do. Part of the reason we offer our Money back Guarantee is that we use the best cleaning products, best equipment and the best trained technicians. This really is, or should be, a minimum standard.

Having submitted our quote we were informed that we were too expensive. This can happen so we moved on. Unfortunately when the job was done by the company who won the quote, it turned out to be very unsatisfactory indeed. The job had to be done twice and in the end, was still unsatisfactory.

All the time taken up in rectifying this job as well as the stress caused had a cost. I know anyone can make a mistake and if you go and rectify the problem people are very reasonable about this. In this case, however, the carpets were left in a mess. We were asked to come in and sort out the problem.

Price or Value for Money??? Price is important but not nearly as important as Value for Money.

Here are three things you can do to help avoid poor Value for Money:

  1. Ask for References and check them out. Anyone who cannot give your references, including name and telephone number should be avoided
  2. Look for a Money Back Guarantee no matter the size of the job
  3. Have a demonstration done in order to prove their carpet cleaning credentials.

We like to give Value for Money above all else and this is what a Carpet, Upholstery or Rug Cleaning customer deserves.

Next: Read Tom’s Blog Post on why we offer a 100% Money back guarantee on ALL work, domestic AND commercial.

 

Dorinda Kenny
Dorinda Kenny
10:01 06 Nov 18
Excellent result with AquaDry would highly recommend them. Tony is excellent fast efficient and leaves no area undone - carpets look like new Sofas look great...have re booked for the remaining rooms would definetly use this company again - ask for Tony!
Elmarie Molloy
Elmarie Molloy
14:14 16 Aug 18
Had team visit my family home to clean downstairs carpets. Met with superb professionalism and left with a fantastic result. Brought carpets back to life. Will be booking again. Thanks team.
Rachael kummert
Rachael kummert
12:39 30 May 18
We recently purchased a new sofa and wanted to protect it from any potential spills. I rang Aqua-Dry, the very helpful Hannah explained the process and cost structure and was able to book me in the next day. I would highly recommend the excellent professional services of Aqua-Dry. The coating is applied there were no strong smells and no disruption. They are helpful, efficient and very courteous. The company comes recommended by both Frank McGowan Furniture and Arnotts Department Store and us! Thank you Tom!
Samaanth Moore
Samaanth Moore
12:48 20 Apr 18
I had a bit of a crisis involving spilled paint on carpet. Aqua-Dry Carpet Cleaners came to my rescue! They were finishing a job nearby and were able to get to me within a half hour. They told me to keep the carpet wet while I waited for them to arrive. When they got here they got to work right away and they were able to get all the paint up! After they left they called and told me to watch out for any paint that may come up from the concrete and to call if I noticed anything and they will come back out. I'm really impressed at how quickly they responded to my call and how professional they were. The price was extremely affordable. I would use them again in a heartbeat and would recommend them to anyone needing their carpets cleaned.
Claire Hayden
Claire Hayden
08:59 14 Mar 18
I just had my carpets cleaned and I can't believe how amazing they came out. Aqua-Dry Carpet Cleaners were fast, courteous and professional. I would HIGHLY RECOMMEND this company. AND it was super affordable. I won't use anyone but Aqua-Dry Carpet Cleaners
Melanie John
Melanie John
12:11 26 Feb 18
I have used many different companies, primarily because I never found one worth to have back. The others weren't bad, they just didn't give me a reason to hire them again. Not the case here. Aqua-Dry Carpet Cleaners could not be more professional. Arrived on-time and did a fantastic job! My carpets were clean fresh and looked like new.
Anastasia Melnicova
Anastasia Melnicova
06:23 02 Feb 18
I was delighted with Aqua-Dry services. What a great work they did on my rug. I am thrilled to see the refreshed, totally clean and looking like new rug. Although it takes quite a long time to get your item back and it is not a cheap service, it totally worth waiting and paying. I would definitely recommend Aqua-Dry and will be using them again.
Timmy Doherty
Timmy Doherty
14:22 14 Jul 17
Best carpet cleaner in Dublin! Very honest, reliable and professional
Una OShea
Una OShea
15:27 10 Jul 17
Just had Tom and his son cleaning my carpets. What a terrific job they did, they told me I had moths in my sitting room eating merrily away at my carpet but were very reassuring that they could deal efficiently with the problem and advised me how to avoid it in the future. My carpets came up like new especially the stairs which is down for about 14 years. I would highly recommend Aqua-Dry and will certainly use them exclusively in the future. Thanks a million
Meg Walker
Meg Walker
10:53 05 Jul 17
Delighted with our rugs! We've just moved back into our house after three long months out for repairs and wanted to make the most of this opportunity by freshening everything up. Aqua-Dry took away all our rugs for cleaning and stored them for us until we got back and they were like new on return. We have a few Oriental rugs which need to be cleaned by hand and I don't trust these to just anyone. Thank you for a very professional service and for going that extra mile.
cora mc closkey
cora mc closkey
12:59 10 Nov 16
After a bug passing through the house I needed the carpetes cleaned. Aqua dry were quick to respond. Tony did a super job on the bedroom carpets and a few spots along the way. He was prompt, efficient, friendly and a pleasure to have around. Will defiantly be calling on aqua dry again. Thanks guys.
Paul Caron
Paul Caron
16:04 30 Aug 16
I honestly couldn't be happier with the service. Tom collected and returned the rug when he said he would and it came back looking so much better. We got it cleaned because our cat had peed on it a few times last year but I didn't realise how much everyday dust and dirt had built up in it over 10 years even though it's vacuumed every week. It came back looking noticeably brighter and the wool had its lovely lustre back. The pile was also fuller and softer. I hadn't appreciated how flattened down it had become. I'll definitely be recommending Aqua-Dry to anyone I know who needs their rug cleaned.
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