Most people select their new carpets and upholstered furniture based on these observations…
- Appearance – Does it look good?
- Fit in – Does it match the other décor within the room?
- Is it comfortable to live with?
- Price – how much is it?
So many purchasing decisions are based on price alone.
What About The Fibres?
Not many folk, if any, ever consider the combination of fibres that go into the make up the item(s) being purchased. Labels can often be misleading (especially those on fabrics).
The salesperson in the shop may not be fully conversant with the cleaning and maintenance properties of the item they are selling, so long as the prospective customer likes it and it is within their budget a sale will be made.
The professional cleaner, however, has to assess each item on its merit and cannot rely on the labelling. The picture below is of a sofa that was wet cleaned, the label fixed to the sofa says that it should NOT be dry cleaned.
The cleaner went ahead and wet cleaned it with disastrous results as can clearly be seen.
Testing For The Right Approach
There are a series of tests that the Professional cleaner NEEDS to carry out in order to establish
- What the fibres are?
- How they will react to cleaning chemicals?
- Are the colours likely to bleed?
- Is the fabric likely to shrink?
The cleaning technician who cleaned the sofa in the picture above did allegedly carry out a colour bleed test but none of the other tests. It is ironic that the colour bleed test itself should have indicated to the cleaning technician that this fabric would respond badly to contact with water….sadly he failed to recognise the problem.
It proved to be a costly mistake.