Customer Care Counts

A Tale Of A Barber Shop:

We are being told that the recession is over and if it is, that’s great news. I’m sure many people will take convincing. For the majority of people it has been and still is very difficult.  I was asking myself how has it impacted and what has been lost.

Paying Attention

My barber Dave had a lovely business going for years. He took his time over each customer whether that was a young lad or a more elderly chap. He was an avid Liverpool fan and enjoyed the banter about football. Dave charged a bit more than other barbers but you got the feeling that he cared about you and his trade

When the recession hit he could not cope with the explosion of barber shops that opened up. His story is pretty typical, stuck on high rent, demand falling etc etc.

So What’s The Point?

The point is that some genuinely good tradesmen and service personnel have been lost to the workforce. In our own industry I know of some top technicians who no longer work within the industry. Genuine know how and craftsmanship take a long time to replace.

Anyway the story has a good end.  My old barber started up again.  Apart from all the usual great service he used to provide he now offers his customers a beer while they are waiting, honestly he does!!!  I bet you’d love to know where his shop is?

Dorinda Kenny
Dorinda Kenny
10:01 06 Nov 18
Excellent result with AquaDry would highly recommend them. Tony is excellent fast efficient and leaves no area undone - carpets look like new Sofas look great...have re booked for the remaining rooms would definetly use this company again - ask for Tony!
Elmarie Molloy
Elmarie Molloy
14:14 16 Aug 18
Had team visit my family home to clean downstairs carpets. Met with superb professionalism and left with a fantastic result. Brought carpets back to life. Will be booking again. Thanks team.
Rachael kummert
Rachael kummert
12:39 30 May 18
We recently purchased a new sofa and wanted to protect it from any potential spills. I rang Aqua-Dry, the very helpful Hannah explained the process and cost structure and was able to book me in the next day. I would highly recommend the excellent professional services of Aqua-Dry. The coating is applied there were no strong smells and no disruption. They are helpful, efficient and very courteous. The company comes recommended by both Frank McGowan Furniture and Arnotts Department Store and us! Thank you Tom!
Samaanth Moore
Samaanth Moore
12:48 20 Apr 18
I had a bit of a crisis involving spilled paint on carpet. Aqua-Dry Carpet Cleaners came to my rescue! They were finishing a job nearby and were able to get to me within a half hour. They told me to keep the carpet wet while I waited for them to arrive. When they got here they got to work right away and they were able to get all the paint up! After they left they called and told me to watch out for any paint that may come up from the concrete and to call if I noticed anything and they will come back out. I'm really impressed at how quickly they responded to my call and how professional they were. The price was extremely affordable. I would use them again in a heartbeat and would recommend them to anyone needing their carpets cleaned.
Claire Hayden
Claire Hayden
08:59 14 Mar 18
I just had my carpets cleaned and I can't believe how amazing they came out. Aqua-Dry Carpet Cleaners were fast, courteous and professional. I would HIGHLY RECOMMEND this company. AND it was super affordable. I won't use anyone but Aqua-Dry Carpet Cleaners
Melanie John
Melanie John
12:11 26 Feb 18
I have used many different companies, primarily because I never found one worth to have back. The others weren't bad, they just didn't give me a reason to hire them again. Not the case here. Aqua-Dry Carpet Cleaners could not be more professional. Arrived on-time and did a fantastic job! My carpets were clean fresh and looked like new.
Anastasia Melnicova
Anastasia Melnicova
06:23 02 Feb 18
I was delighted with Aqua-Dry services. What a great work they did on my rug. I am thrilled to see the refreshed, totally clean and looking like new rug. Although it takes quite a long time to get your item back and it is not a cheap service, it totally worth waiting and paying. I would definitely recommend Aqua-Dry and will be using them again.
Timmy Doherty
Timmy Doherty
14:22 14 Jul 17
Best carpet cleaner in Dublin! Very honest, reliable and professional
Una OShea
Una OShea
15:27 10 Jul 17
Just had Tom and his son cleaning my carpets. What a terrific job they did, they told me I had moths in my sitting room eating merrily away at my carpet but were very reassuring that they could deal efficiently with the problem and advised me how to avoid it in the future. My carpets came up like new especially the stairs which is down for about 14 years. I would highly recommend Aqua-Dry and will certainly use them exclusively in the future. Thanks a million
Meg Walker
Meg Walker
10:53 05 Jul 17
Delighted with our rugs! We've just moved back into our house after three long months out for repairs and wanted to make the most of this opportunity by freshening everything up. Aqua-Dry took away all our rugs for cleaning and stored them for us until we got back and they were like new on return. We have a few Oriental rugs which need to be cleaned by hand and I don't trust these to just anyone. Thank you for a very professional service and for going that extra mile.
cora mc closkey
cora mc closkey
12:59 10 Nov 16
After a bug passing through the house I needed the carpetes cleaned. Aqua dry were quick to respond. Tony did a super job on the bedroom carpets and a few spots along the way. He was prompt, efficient, friendly and a pleasure to have around. Will defiantly be calling on aqua dry again. Thanks guys.
Paul Caron
Paul Caron
16:04 30 Aug 16
I honestly couldn't be happier with the service. Tom collected and returned the rug when he said he would and it came back looking so much better. We got it cleaned because our cat had peed on it a few times last year but I didn't realise how much everyday dust and dirt had built up in it over 10 years even though it's vacuumed every week. It came back looking noticeably brighter and the wool had its lovely lustre back. The pile was also fuller and softer. I hadn't appreciated how flattened down it had become. I'll definitely be recommending Aqua-Dry to anyone I know who needs their rug cleaned.
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