How do I know if I can trust a carpet cleaning company?

Why not ask for a reference from a carpet cleaning company?

Most people’s concern when hiring people to work in their home or business is whether or not the carpet cleaning company is trustworthy, reliable and gets good results.

It can be expensive to find out the hard way that a company’s carpet cleaning standards do not match their claims. One way to avoid this is to ask for and check a reference.

It happens all the time and in many industries that a reference is given but not checked. Why is it that we take people’s claims about their work at face value, when a quick phone call might save us the grief of getting substandard work done.

Ask for a reference when you are hiring a carpet and rug cleaning company to come into your home or business! You are entitled to know what to expect.

On every quote we send out, we include at least 3 references. We encourage people to call our references first for their own peace of mind.

Your carpets, upholstery and rugs represent a considerable investment so you are right to be as careful as possible when choosing who you let loose on them.

Won’t I know from their nice, shiny website?

Not necessarily. Not too many carpet cleaning companies publish their mistakes or shortcomings. Still, with careful reading you can get a much better idea of the quality of the cleaning company you are researching.

What should I look for on their website?

Almost all websites carry testimonials of their company’s work. It is helpful to note the dates attached to each testimonial.

The more testimonials given, the more current they are, the better. Also look out for carpet cleaning testimonials from commercial carpet cleaning clients. Companies will not usually allow their name to be used as a reference unless they are certain of the company being recommended.

(See what our customers have said here: commercial testimonials or domestic testimonials)

What other things indicate a trustworthy carpet cleaning company?

The after sales service offered by carpet and upholstery cleaning professionals is also something worth checking out. Are they insured against damage? (It can happen on occasion.) Do they give a 100% no quibbles money back guarantee? They should (see why we do offer this). Why not? If they are as good as they say, there should be no problem. Do they check in after the job has been done to ensure that everything was satisfactory?

You should also look out for the associations that a company has. For example, are they certified by a carpet cleaning certification body such as the NCCA (National Carpet Cleaners Association) or the IICRC (Institute of Inspection Cleaning and Restoration Certification)?

The whole point is this, a little research and care before booking your carpet cleaning can go a long way to ensuring you get a trustworthy carpet cleaning company with proven results and a happy experience all round.

Check out what our customers have said about us: see commercial testimonials or domestic testimonials.

Contact Us With Any Questions Or To Book  A Job

If you have any questions about cleaning upholstery please contact us now – or call us on 01 – 8400799 or email info@aqua-dry.com.

Read more: ‘Cheap vs Value for Money’ One of Tom’s customers gave him valuable insight into what she considers Value for Money

Summary
Review Date
Rachael kummert
Rachael kummert
12:39 30 May 18
We recently purchased a new sofa and wanted to protect it from any potential spills. I rang Aqua-Dry, the very helpful Hannah explained the process and cost structure and was able to book me in the next day. I would highly recommend the excellent professional services of Aqua-Dry. The coating is applied there were no strong smells and no disruption. They are helpful, efficient and very courteous. The company comes recommended by both Frank McGowan Furniture and Arnotts Department Store and us! Thank you Tom!
Samaanth Moore
Samaanth Moore
12:48 20 Apr 18
I had a bit of a crisis involving spilled paint on carpet. Aqua-Dry Carpet Cleaners came to my rescue! They were finishing a job nearby and were able to get to me within a half hour. They told me to keep the carpet wet while I waited for them to arrive. When they got here they got to work right away and they were able to get all the paint up! After they left they called and told me to watch out for any paint that may come up from the concrete and to call if I noticed anything and they will come back out. I'm really impressed at how quickly they responded to my call and how professional they were. The price was extremely affordable. I would use them again in a heartbeat and would recommend them to anyone needing their carpets cleaned.
Claire Hayden
Claire Hayden
08:59 14 Mar 18
I just had my carpets cleaned and I can't believe how amazing they came out. Aqua-Dry Carpet Cleaners were fast, courteous and professional. I would HIGHLY RECOMMEND this company. AND it was super affordable. I won't use anyone but Aqua-Dry Carpet Cleaners
Melanie John
Melanie John
12:11 26 Feb 18
I have used many different companies, primarily because I never found one worth to have back. The others weren't bad, they just didn't give me a reason to hire them again. Not the case here. Aqua-Dry Carpet Cleaners could not be more professional. Arrived on-time and did a fantastic job! My carpets were clean fresh and looked like new.
Anastasia Melnicova
Anastasia Melnicova
06:23 02 Feb 18
I was delighted with Aqua-Dry services. What a great work they did on my rug. I am thrilled to see the refreshed, totally clean and looking like new rug. Although it takes quite a long time to get your item back and it is not a cheap service, it totally worth waiting and paying. I would definitely recommend Aqua-Dry and will be using them again.
Timmy Doherty
Timmy Doherty
14:22 14 Jul 17
Best carpet cleaner in Dublin! Very honest, reliable and professional
Una OShea
Una OShea
15:27 10 Jul 17
Just had Tom and his son cleaning my carpets. What a terrific job they did, they told me I had moths in my sitting room eating merrily away at my carpet but were very reassuring that they could deal efficiently with the problem and advised me how to avoid it in the future. My carpets came up like new especially the stairs which is down for about 14 years. I would highly recommend Aqua-Dry and will certainly use them exclusively in the future. Thanks a million
Meg Walker
Meg Walker
10:53 05 Jul 17
Delighted with our rugs! We've just moved back into our house after three long months out for repairs and wanted to make the most of this opportunity by freshening everything up. Aqua-Dry took away all our rugs for cleaning and stored them for us until we got back and they were like new on return. We have a few Oriental rugs which need to be cleaned by hand and I don't trust these to just anyone. Thank you for a very professional service and for going that extra mile.
cora mc closkey
cora mc closkey
12:59 10 Nov 16
After a bug passing through the house I needed the carpetes cleaned. Aqua dry were quick to respond. Tony did a super job on the bedroom carpets and a few spots along the way. He was prompt, efficient, friendly and a pleasure to have around. Will defiantly be calling on aqua dry again. Thanks guys.
Paul Caron
Paul Caron
16:04 30 Aug 16
I honestly couldn't be happier with the service. Tom collected and returned the rug when he said he would and it came back looking so much better. We got it cleaned because our cat had peed on it a few times last year but I didn't realise how much everyday dust and dirt had built up in it over 10 years even though it's vacuumed every week. It came back looking noticeably brighter and the wool had its lovely lustre back. The pile was also fuller and softer. I hadn't appreciated how flattened down it had become. I'll definitely be recommending Aqua-Dry to anyone I know who needs their rug cleaned.
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